# Frequently Asked Questions

## Is CareCortex safe to use?

CareCortex collaborates with a secure infrastructure provider and adheres to rigorous security and privacy protocols that are continuously [monitored and updated](https://trust.carecortex.ai/) in compliance with HIPAA, GDPR, SOC2, and other regulations. Learn more about our[ privacy and data security practices](https://carecortex.ai/Privacy-Policy).

## Is CareCortex compatible with my EHR?

Absolutely. Our EHR integrations improve our services by effortlessly linking with various platforms. This guarantees a smooth and efficient experience for our users. Additionally, any EHR can be integrated within 2 to 4 weeks.

## Is CareCortex's Coding Accurate?

CareCortex provides Contextual and evidence-based coding suggestions with AMA-aligned updates

## What are the customization options?

CareCortex offers extensive customization with AI note-taking tailored to every doctor’s unique style.

## Which devices are supported by CareCortex?

Laptop, Tablet, Mobile via [Web](https://app.carecortex.ai)

Mobile App (coming soon)

## What are the advantages of CareCortex compared to the tools available on the market?

* Evidence-Based Insights
* Double Verification For Accuracy
* Comprehensive Contextual Understanding
* AMA Aligned Medical Code Updates
* Evidence-Based Tool: Critical for auditing and meeting grant compliance thresholds
* User-friendly, easy to learn

## What are CareCortex’s key features?

* Generates Patient Past Clinical History Insights (pulled from EHR)
* Generates Clinical Insights
* Generates Medical Codes for Billing (CPT, ICD-10, HCC)
* Evidence-Based: Insights and Medical Codes are mapped to transcription and reverified with audio (double verification)
* Generates “Relevant Concepts” via Medaura.ai (offering clinical decision support tool) to foment clinical insights with 40+Million peer-reviewed research articles through PubMed and identify the most relevant articles with the strongest evidence through the GRADE framework
* Generates Transfer of care summaries for specialty purposes
